Scunthorpe

In a slight variation of the Scunthorpe Problem, Philadelphia-area doctor Herman I. Libshitz found himself unable to upgrade his internet connection from dial-up to Verizon DSL because the latter’s filters rejected his surname because it contained an expletive as a sub-string. According to the Slashdot article, multiple calls to several levels of Verizon’s management failed to solve this, with more than one manager suggesting he change his name; and that the situation was resolved only after the Philadelphia Enquirer began reporting on the story.

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